HOW CAN WE HELP YOU?
Effective Monday, May 11th: Due to COVID-19 safety precautions, we will require the following until further notice:
- Customers will be served by appointment only. Please don’t arrive more than 15 minutes prior to your scheduled time.
- Our staff and customers are required to wear face coverings per the Alachua County Emergency Order (May 4, 2020).
- CDC Health Screening questions will be asked of every person coming into the building.
- Body temperature will be taken prior to entrance and must be under 100.0 to be permitted inside.
- Service will be limited to the person with the appointment due to social distancing requirements. Extra guests will not be allowed to enter the building.
For details about Phase I of the Step by Step Recovery Order for Alachua County, click the link below:
Common Questions and Answers
With our lobbies closed to the public, our staff is working diligently to assist our customers with mail transactions. Please understand we are operating with a reduced staff level in order to comply with CDC guidelines and keep everyone safe. We appreciate your patience and understanding. Below is a list of common questions:
When I drop off my paperwork, how soon will it be processed?
We check our drop boxes every hour throughout the day. Your transaction will be processed within 1-2 business days.
How long will it take to receive my paperwork back in the mail?
Allow 7-10 days for processing and regular mail. If you need it sooner, please include a Pre-Paid Express envelope with your drop off. Unfortunately you will not be able to pick up your paperwork from our office.
How do I renew or replace my driver license?
While our lobbies are closed you may go online to the state website at www.GoRenew.com.
Is there an extension on vehicle registrations?
No. Your vehicle registration still expires at midnight on your birthday. The Governor has not issued an order to extend them. Please allow enough time to process your renewal by mail or online.
Phase 1 Reopening, May 11th
ATTENTION FLORIDA DRIVERS
- Driver License or ID Cards expiring May 1 – May 31 extended 30 days
- Driver License or ID Cards expired April 16 – April 30 extended 30 days
- Driver License or ID Cards expired March 16 – April 15 extended 60 days
